FAQ

1. Cleaning the Surface:

   • Gently wipe the handbag’s surface with a damp microfiber cloth to remove dust and dirt.

2. Stain Removal:

   • For tougher stains, use a household sponge dampened with exotic-leather cleaner.
   • Rub the cleaner onto the stain in overlapping circles until the stain is lifted.

3. Rinsing Off Cleaner:

   • Remove any remaining cleaner by wiping the area with a damp cloth.
   • Allow the handbag to air dry completely before the next step.

4. Conditioning the Leather:

   • Apply a light layer of leather conditioner with a soft cloth.
   • Use a lanolin-free conditioner or one specifically formulated for exotic leathers.

These steps will help maintain the quality and appearance of your crocodile leather handbag.

Products that are out of the company are all checked before being delivered to the customer. But in the event of an error Or the product quality is not what the customer expected Please notify the company within 7 days of receiving the product.

Preliminary, ask the customer to report matters Via Chat directly.

1. Notify bag details. Date of purchase.
2. Take photos of products
3. Report product problems

and send in to let us know To allow us to coordinate internally And check the reason for the error And find measures to deal with the said problem quickly And more effective

We have a lot of products in stock for customers to choose from at the company’s stores.

1. No need to wait for a long time.
2. There is no minimum order quantity.
3. There are many models, many color

Or customers are interested in ordering according to customer drawings. We can also follow customer drawings.

After The standard production lead time is 30-40 days after order confirmation and artwork confirmation received. This is subject to the quantity ordered as well as the production schedule at the time of order.

Tansin Company Limited has many products to choose from. Which can use the format that the company presented and change the color Or materials that can be used to produce products With conditions To order at 5 tickets per style per color for large bags and 100 pieces per style per color for small bags In the event that the customer has the product himself Order quantity The minimum depends on the work piece. And there will be a cost for sample production.

We provide free delivery service within Bangkok when the value is 25,000 Baht. For orders less than the stated value, for orders that have to be delivered outside Bangkok, the goods can be picked up at our company or we can contact a door-to-door service of your choice.