Care Services

Product care

  1. After purchasing a new crocodile leather product, apply a small amount of premium exotic leather conditioner. Do this twice a year to preserve the leather and provide water resistance.
  2. If your handbag gets wet, let it air-dry naturally. Keep it away from any heat source. When the leather is almost dry, apply some leather conditioner to restore flexibility.
  3. Avoid using any animal fat on your leather. Animal oil will darken your leather, cause it to smell bad, and gradually decay. Do not use leather conditioners that contain waxes or silicone, which do not allow the leather to breathe. Never apply conditioner directly to the leather; apply it to a cloth first.
  4. Your leather bag should be stored empty and stuffed with tissue paper to maintain its shape.

  5. Do not apply any household furniture polish, alcohol, or other solvents to your leather bag.

  6. Do not store your handbag in a closed plastic bag. Remember that leather needs to breathe to stay soft and supple.

  7. Store the crocodile handbag in a cool, dry spot away from direct heat. Heat removes moisture from the crocodile leather, causing a loss of natural shine.

REPAIR SERVICES

Visit any Tan Sin store to request a repair 
 

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Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call +662-703-3100
Monday to Saturday : 8.00 a.m. – 5.00 p.m. GMT+7

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